Right choice for New Car Service
It is a little known fact that you are able to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of taking advantage of the End of Year Car Sales to snap up a bargain or simply want a service for your new car? Here is some sound advice from All Point Auto Repair Centre in Caboolture.
Obtaining a new car is one of the biggest investments people often make, so it is only logical to do your utmost to maintain it properly. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is a little known fact that you are able to choose who can service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers cannot force you to bring the car back to the dealership you got it from for service or repairs. Provided the work is effected to the manfufacturers specifications by a properly trained person and uses OEM quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every All Point Auto Repair Centre mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means All Point Auto Repair Centre mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. All Point Auto Repair Centre will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the new car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the disparity between extended, statutory and manufacturer warranties to ensure you make the right choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be substituted by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on the lookout for new car dealers who try to push the addition of “express” or “extended” warranties, often for free, at the time of sale. Many of these ‘special’ warranties may include quite specialised restrictions or provisions, and are not always easily understandable. Many times these special deals provide hardly any additional benefits not already given by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealer.
Such special deals are very unlikely to emphasise the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will have to drive to get your car serviced or increased waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
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